Data & Privacy

Privacy Policy — 99ab ai Gaming Platform

Your privacy matters to us. This Privacy Policy explains exactly what personal data 99ab ai collects, how it is used, how long it is kept, and what rights you have as a Pakistani player on our platform.

Last updated: June 2026

Please read carefully: By registering an account or using any feature of the 99ab ai platform, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, please do not use the platform. This policy applies to all interactions with 99ab ai, including the website at 99abai.win, the cashier, game sections, and any communication you have with our support team.

01. Overview

99ab ai operates as an online gaming and entertainment platform serving players in Pakistan. As part of running that platform, we collect and process certain personal information. This Privacy Policy is here to be upfront about all of that — what we collect, why we need it, how long we hold on to it, and what you can do if you want to update, access, or remove your information.

We do not sell your personal data to third parties. We do not share it for advertising purposes beyond what is necessary to run the platform itself. The data we collect is used to provide you with a working, secure 99ab ai account and a smooth gaming experience — nothing more than that.

This policy covers all registered users of the 99ab ai platform. If you are browsing the site without registering, some of the data collection sections below (particularly around cookies and session data) still apply to you. Sections related to account information, payment data, and verification only apply once you create an account.

02. Data We Collect

The personal information 99ab ai collects falls into the following categories:

Account Registration Data

  • Full name as per your CNIC or identity document
  • Date of birth (for age verification purposes)
  • Email address
  • Mobile phone number
  • Username and password (password stored in encrypted form only)

Identity Verification Data

  • CNIC copy or other government-issued photo identification
  • Proof of address documentation (if required)
  • Verification selfie or document scan (when required)

Financial & Payment Data

  • JazzCash, Easypaisa, or Raast account numbers linked to your deposits
  • Bank account details used for transfers
  • Transaction history including deposits and withdrawals in PKR
  • Partial card details (last 4 digits only — full card data is never stored by us)

Technical & Usage Data

  • IP address and approximate geographic location at login
  • Device type, operating system, and browser information
  • Session times, pages visited, and games played
  • Click and navigation patterns on the platform

Communications Data

  • Messages sent to or received from 99ab ai support
  • Feedback, complaints, or survey responses you submit

What we do not collect: We do not collect sensitive personal data such as biometric identifiers, health information, or political and religious beliefs. We do not store full payment card numbers. We do not collect Urdu-language documents beyond what is required for identity verification.

03. How We Collect Your Data

Data is collected through the following means:

  • Directly from you — when you register, complete verification, make a deposit, contact support, or update your account settings.
  • Automatically — through cookies, server logs, and session tracking as you browse and use the 99ab ai platform.
  • From payment providers — when JazzCash, Easypaisa, Raast, or your bank confirms a transaction, they pass back confirmation data that is logged against your account.
  • From third-party identity verification services — where we use external tools to help verify identity documents, those services may share verification outcomes with us.

We do not purchase personal data lists or collect data from social media profiles unless you explicitly connect a social login method to your account.

04. How We Use Your Data

Your data is used for the following specific purposes:

Purpose Data Used Why Necessary
Account management Name, email, phone, username To create and maintain your player account
Age & identity verification CNIC, date of birth, verification documents To confirm you are 18+ before allowing real-money play
Payment processing JazzCash/Easypaisa details, transaction history To process PKR deposits and withdrawals accurately
Fraud prevention IP address, device data, transaction patterns To detect and prevent fraudulent or abusive activity
Platform improvement Usage data, session logs, game activity To understand how the platform is used and improve it
Customer support Communications data, account details To respond to your questions and resolve issues
Responsible gaming Session duration, deposit patterns, self-exclusion status To monitor for problem gaming indicators and apply limits
Platform communications Email, phone number To notify you of account activity, promotions you have opted into, or policy changes

We do not use your personal data to build advertising profiles for sale to third parties. Any promotional communications from 99ab ai are based on your own account activity and preferences on the platform.

05. Payment Data & PKR Transactions

Because 99ab ai handles real PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfers, and mobile wallets, we are required to maintain transaction records. These records are used to process your deposits and withdrawals, to match incoming payments to the correct account, and to resolve any payment disputes that may arise.

Full payment card numbers are never stored on 99ab ai servers. When card payments are processed, the transaction is handled by the payment gateway, which returns only a masked reference (typically the last 4 digits) for our records. The same principle applies to mobile wallet transactions — we store account identifiers and transaction references, not your full wallet credentials.

Transaction records are retained for a minimum period in line with standard financial record-keeping practices. This is necessary to investigate any disputes, process refunds where applicable, and maintain accurate account balances. You can view your own transaction history at any time through the Withdrawal section of your account.

Payment method matching: For security, withdrawal requests are only processed to the same payment method used for the original deposit where possible. This protects your PKR balance from being redirected to an account you do not own.

06. Sharing Your Data

99ab ai does not sell, rent, or trade your personal data to any outside parties. There are limited circumstances in which your data may be shared with third parties, and these are set out clearly below:

Payment Providers

To process deposits and withdrawals in PKR, we share the minimum necessary information with payment providers such as JazzCash, Easypaisa, Raast, and bank transfer networks. These providers have their own privacy policies and are responsible for the data they receive from us in the course of processing transactions.

Identity Verification Services

Where third-party tools are used to verify your identity documents, your verification data is shared with those services solely for that purpose. Verification providers are required to handle your data securely and may not use it for any other purpose.

Platform Infrastructure Providers

We use hosting, security, and analytics services to run the 99ab ai platform. These providers may process certain technical data (such as IP addresses and usage logs) as part of delivering their services. They operate under data processing agreements that restrict them from using your data for their own purposes.

Legal Requirements

If we are required to disclose personal data in response to a valid legal process — such as a court order or official investigation — we will comply to the extent required by applicable law. We will not voluntarily share your data with any government body beyond what is legally required.

No advertising networks: 99ab ai does not share your personal data with advertising networks, data brokers, or social media platforms for targeted advertising purposes.

07. Cookies & Tracking Technologies

The 99ab ai platform uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is a breakdown of what we use and why:

Essential Cookies

These are required for the platform to function. They keep you logged in during your session, remember your language preferences, and maintain your session state as you move between game sections. You cannot opt out of essential cookies without breaking core platform functionality.

Performance & Analytics Cookies

These cookies help us understand how the platform is being used — which pages are most visited, how long sessions last, and where players encounter any difficulty. This data is aggregated and anonymised. We use it to improve the platform over time, fix issues, and make the experience smoother.

Functional Cookies

Functional cookies remember choices you have made, such as your preferred game category or display settings, so you do not have to set them again each visit. They are not used to track you across other websites.

Most browsers allow you to manage or delete cookies through their settings. Blocking essential cookies will affect your ability to log in and use the platform. Blocking analytics or functional cookies will not affect core functionality but may reduce personalisation.

08. Data Retention

We hold your personal data for as long as your account remains active and for a reasonable period afterwards. The specific retention periods vary by data type:

  • Account registration data — retained for the lifetime of your account and for a period after closure to handle any outstanding matters.
  • Identity verification documents — retained for the period required to satisfy our verification obligations, then securely deleted.
  • Transaction records — retained for a standard financial record-keeping period to allow for dispute resolution and auditing.
  • Support communications — retained for a reasonable period to maintain a history of your interactions with our team.
  • Session and usage logs — retained in aggregated or anonymised form for platform improvement purposes.

When data is no longer required for any of the purposes described in this policy, it is securely deleted or anonymised so that it can no longer be associated with you personally.

09. Data Security

Protecting the personal and financial data of our players is something we take seriously. The 99ab ai platform uses a combination of technical and organisational measures to keep your data secure:

  • All data transmitted between your browser and 99ab ai servers is encrypted using industry-standard TLS (Transport Layer Security).
  • Passwords are stored in hashed, salted form — we cannot read your password, and neither can anyone else with access to our database.
  • Access to personal data internally is restricted to authorised team members who need it to perform their role.
  • Payment data is handled via secure payment gateways — full card and wallet credentials are never stored on our servers.
  • Our platform infrastructure is monitored for unusual activity, and security patches are applied promptly.

No online system can guarantee 100% security. If you believe your account has been compromised or you notice any suspicious activity, please contact our support team immediately so we can take action to protect your account and balance.

Your role in security: Keep your login credentials private. Use a strong, unique password for your 99ab ai account. Do not share your account with anyone else. If you use a shared or public device, always log out after your session.

10. Your Rights Over Your Data

As a player on the 99ab ai platform, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account details.

Right to Access

Request a copy of the personal data we hold about you and how it is being used.

Right to Correction

Ask us to correct inaccurate or incomplete personal data held in your account.

Right to Deletion

Request deletion of your personal data, subject to our legal retention obligations.

Right to Object

Object to certain processing of your data, such as receiving promotional communications.

Right to Portability

Request your data in a structured, commonly used format for transfer to another service.

Right to Restriction

Ask us to limit processing of your data while a correction or objection request is being reviewed.

We aim to respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before we can action them, to ensure we are dealing with the account holder and not a third party.

11. Minors & Under-18 Protection

The 99ab ai platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, do not register an account or provide any personal information on this platform.

If we become aware that personal data has been collected from a minor — whether through a misrepresentation of age during registration or any other means — we will take immediate steps to close the account, delete the associated personal data, and withhold any funds in the account pending review.

Parents and guardians who suspect that a minor is using the 99ab ai platform are encouraged to contact our support team immediately. We will investigate and act promptly on any credible report.

12. Changes to This Privacy Policy

99ab ai may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable standards. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes that affect how we handle your personal data, we will also notify you through your registered contact details or via an in-platform notification.

Your continued use of the 99ab ai platform after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically. The current version of this policy always supersedes all previous versions and is available at 99abai.win/privacy-policy.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled on the 99ab ai platform, please get in touch with our support team.

When contacting us about a data rights request, please include your registered username or account email so our team can locate your account and respond accurately. We aim to acknowledge all privacy-related enquiries promptly and resolve them as quickly as possible.

How 99ab ai Protects Your Privacy

Key commitments we make to every Pakistani player on the platform

End-to-End Encryption

All data exchanged between your device and 99ab ai is protected by TLS encryption. Your account details, PKR transaction records, and personal information travel securely every time.

Secure PKR Payment Handling

JazzCash, Easypaisa, Raast, and bank transfer data is handled through secure gateways. Full payment credentials are never stored on 99ab ai servers — only masked references are kept.

Identity Verified, Data Protected

CNIC and verification documents are used solely to confirm your identity. Once verified, documents are held only as long as necessary and then securely deleted.

No Data Sales — Ever

99ab ai does not sell, rent, or share your personal data with advertising networks or data brokers. Your information stays within the platform and its essential service providers only.

You Control Your Data

Request access, correction, or deletion of your personal data at any time. Opt out of promotional communications through account settings or by contacting support directly.

Responsible Gaming Data Use

Session duration and deposit patterns are monitored to support responsible gaming tools. This data is used only to protect you — not for profiling or external sharing.

Our Privacy Commitments to You

Plain-language promises every 99ab ai player can rely on

Minimal Data Collection

We only collect what we actually need to run your account, process your PKR transactions, and keep the platform secure. Nothing extra.

Full Transparency

This policy tells you everything. No hidden data practices, no small print surprises. If our practices change, we will tell you clearly before those changes take effect.

Time-Limited Retention

We do not keep your data indefinitely. Once it is no longer needed for the stated purpose, it is deleted or anonymised. You can also request deletion at any time.

Access Restricted Internally

Only authorised 99ab ai staff who need your data to do their job can access it. Access logs are maintained and reviewed regularly.

Verified Before Actioned

Before we action any data rights request — access, deletion, correction — we verify your identity. This prevents anyone else from tampering with your data.

Dedicated Support for Privacy

Questions about your data? Our support team is available to help. Reach out at [email protected] and we will respond as quickly as possible.

Ready to Play on a Platform You Can Trust?

99ab ai keeps your personal data and PKR payment information secure. Register a free account today and enjoy Live Casino, Slot Games, Fish Games, and Cricket Sports Betting — with full confidence that your privacy is protected.

18+ only. Online gaming involves real money and financial risk. Please play responsibly within your personal budget.